Use Case

Non-conformance records that drive improvement, not just documentation

NCR workflows, root cause analysis, and CAPA management — all linked in a single system that turns every non-conformance into organizational learning.

-55%NCR recurrence rate
Start Free Trial

30-day free trial · Private deployment included · Cancel anytime

The problem

Non-conformance records that document the event without driving the investigation and correction do not prevent recurrence. The NCR workflow must close the loop.

  • ×NCRs issued and logged but corrective actions tracked by email, not systematically verified
  • ×Root cause analysis not required for every NCR, allowing repeat issues from the same root cause
  • ×Effectiveness verification of corrective actions not documented, satisfying auditors only superficially

The solution

How Certexi solves it

  • NCR workflow: detect → document → contain → investigate root cause → assign CAPA → verify → close
  • Root cause analysis templates built into the investigation workflow for every NCR
  • CAPA effectiveness verification: planned action → evidence of completion → effectiveness check → seal

Platform capabilities

What Certexi provides for non-conformance management

NCR creation from any operational event or inspection finding
Mandatory root cause analysis workflow with configurable methodology templates
CAPA assignment with due date tracking and escalation
Effectiveness verification with evidence of corrective action implementation
Trend analysis: repeat NCR types, locations, and root causes for management review

Sector coverage

Industries that rely on non-conformance management

Manufacturing & OperationsConstruction & InfrastructureEnergy & UtilitiesHealthcare & PharmaOil & Gas

Compliance support

Regulatory frameworks this use case supports

ISO 9001ISO 13485IATF 16949AS9100

PRECIOS

Alineado al Valor Operativo, No al Número de Usuarios

El precio depende del alcance del despliegue, no del número de usuarios. Tus datos. Tu infraestructura. Tus reglas.

Todos los planes incluyen despliegue privado. Tu información permanece en tu infraestructura.

ISO 27001 Aligned
Private Deployment
Unlimited Users

Piloto

Valida antes de comprometerte

Personalizado

5 lugares por trimestre

  • Despliegue completo de plataforma
  • Soporte de configuración
  • Capacitación e incorporación
  • Acceso directo al equipo de producto
  • Iteración basada en retroalimentación
  • Período de evaluación de 8 semanas

Estándar

Operaciones de una ubicación

Desde $2,500

por mes, facturado anualmente

  • Todas las capacidades centrales
  • Biblioteca de plantillas estándar
  • Despliegue privado incluido
  • Soporte por email (respuesta 24h)
  • Actualizaciones trimestrales
  • Usuarios ilimitados

Enterprise

Multi-ubicación, alto cumplimiento

Personalizado

Basado en alcance del despliegue

  • Todo lo de Estándar
  • Desarrollo de plantillas personalizadas
  • Ingeniero de soporte dedicado
  • Garantías SLA
  • Integraciones avanzadas
  • Opción de despliegue air-gapped

Despliegue Privado Incluido en Todos los Planes

Cada plan incluye despliegue completo en tu infraestructura — Nextcloud, servidores Linux, Docker, Kubernetes o entornos air-gapped. Tu información nunca sale de tu control.

Every non-conformance investigated. Every corrective action verified.

Start with a 30-day free trial. Private deployment included.

Start Free Trial