Use Case

Non-conformance records that drive improvement, not just documentation

NCR workflows, root cause analysis, and CAPA management β€” all linked in a single system that turns every non-conformance into organizational learning.

Private deployment Β· Sovereign infrastructure Β· Architecture session included

The problem

Non-conformance records that document the event without driving the investigation and correction do not prevent recurrence. The NCR workflow must close the loop.

  • Γ—NCRs issued and logged but corrective actions tracked by email, not systematically verified
  • Γ—Root cause analysis not required for every NCR, allowing repeat issues from the same root cause
  • Γ—Effectiveness verification of corrective actions not documented, satisfying auditors only superficially

The solution

How Certexi solves it

  • NCR workflow: detect β†’ document β†’ contain β†’ investigate root cause β†’ assign CAPA β†’ verify β†’ close
  • Root cause analysis templates built into the investigation workflow for every NCR
  • CAPA effectiveness verification: planned action β†’ evidence of completion β†’ effectiveness check β†’ seal

Platform capabilities

What Certexi provides for non-conformance management

NCR creation from any operational event or inspection finding
Mandatory root cause analysis workflow with configurable methodology templates
CAPA assignment with due date tracking and escalation
Effectiveness verification with evidence of corrective action implementation
Trend analysis: repeat NCR types, locations, and root causes for management review

Compliance support

Regulatory frameworks this use case supports

PRICING

Aligned to Operational Value, Not User Count

Pricing scales with deployment scope, not headcount. Your data. Your infrastructure. Your rules.

All plans include private deployment. Your data never leaves your infrastructure.

ISO 27001 Aligned
Private Deployment
Unlimited Users
Currency

Pilot

Validate before you commit

Custom

5 spots per quarter

  • Full platform deployment
  • Configuration support
  • Onboarding and training
  • Direct product team access
  • Feedback-driven iteration
  • 8-week evaluation period

Standard

Single-location operations

From $4,800 / month

per month, billed annually

  • All core platform capabilities
  • Standard template library
  • Private deployment included
  • Email support (24h response)
  • Quarterly platform updates
  • Unlimited users

Enterprise

Multi-location, high-compliance

Custom

Based on deployment scope

  • Everything in Standard
  • Custom template development
  • Dedicated support engineer
  • SLA guarantees
  • Advanced integrations
  • Air-gapped deployment option

Private Deployment Included in All Plans

Every plan includes full deployment on your infrastructure β€” Nextcloud, Linux servers, Docker, Kubernetes, or air-gapped environments. Your data never leaves your control.

Every non-conformance investigated. Every corrective action verified.

Request a scoped deployment on your infrastructure.

Request Architecture Session