Use Case

CAPA management that closes loops, not just tickets

Root cause analysis, action tracking, and effectiveness verification β€” all in one system that proves to ISO and FDA auditors that your corrective actions actually work.

Private deployment Β· Sovereign infrastructure Β· Architecture session included

The problem

CAPA systems that track actions without verifying effectiveness do not prevent recurrence. The loop must close with evidence that the root cause was actually addressed.

  • Γ—CAPAs initiated and actions assigned but effectiveness verification not systematically required
  • Γ—Root cause analysis quality inconsistent because the process is not guided or structured
  • Γ—Regulatory auditors find the same root causes repeating, proving CAPA closure was inadequate

The solution

How Certexi solves it

  • Structured CAPA workflow: input source β†’ problem definition β†’ RCA β†’ action β†’ evidence β†’ effectiveness check
  • RCA methodology selection: 5-why, fishbone, fault tree β€” structured templates built into workflow
  • Effectiveness verification: define metric β†’ collect evidence β†’ assess improvement β†’ close with evidence

Platform capabilities

What Certexi provides for capa management (corrective & preventive action)

CAPA initiation from any source: NCR, audit finding, customer complaint, incident
Structured root cause analysis with methodology templates
Action assignment with due date tracking and escalation
Effectiveness verification workflow with quantitative and qualitative evidence
CAPA trend analysis: source types, root cause categories, and cycle times

Sector coverage

Industries that rely on capa management (corrective & preventive action)

Compliance support

Regulatory frameworks this use case supports

PRICING

Aligned to Operational Value, Not User Count

Pricing scales with deployment scope, not headcount. Your data. Your infrastructure. Your rules.

All plans include private deployment. Your data never leaves your infrastructure.

ISO 27001 Aligned
Private Deployment
Unlimited Users
Currency

Pilot

Validate before you commit

Custom

5 spots per quarter

  • Full platform deployment
  • Configuration support
  • Onboarding and training
  • Direct product team access
  • Feedback-driven iteration
  • 8-week evaluation period

Standard

Single-location operations

From $4,800 / month

per month, billed annually

  • All core platform capabilities
  • Standard template library
  • Private deployment included
  • Email support (24h response)
  • Quarterly platform updates
  • Unlimited users

Enterprise

Multi-location, high-compliance

Custom

Based on deployment scope

  • Everything in Standard
  • Custom template development
  • Dedicated support engineer
  • SLA guarantees
  • Advanced integrations
  • Air-gapped deployment option

Private Deployment Included in All Plans

Every plan includes full deployment on your infrastructure β€” Nextcloud, Linux servers, Docker, Kubernetes, or air-gapped environments. Your data never leaves your control.

Every CAPA closed with evidence of effectiveness.

Request a scoped deployment on your infrastructure.

Request Architecture Session